Frequently Asked Questions
1. Do I need to wait until the end of the month before surrendering my annuity in order to receive all the interest I have coming?
No, the interest you are due is calculated and posted daily. So when you surrender your annuity you will receive all interest due to you up to the date of surrender.
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2. What is an annuity?
An annuity is a contract issued by an insurance company that provides for a series of regular periodic payments to the annuitant. These payments can be for life, for a fixed period of time, or for life with a guarantee of a minimum number of payments; whether or not the payments are ever made is at the discretion of the policy owner. Although the contract does provide for a series of payments, many times the policy owner decides to take the annuity funds in some other manner. The funds placed in an annuity earn interest on a tax-deferred basis. This means that the interest is not taxed as earned but only when the funds are withdrawn. Unless regular periodic payments have been elected, withdrawals must be made from the accumulated interest first. If regular periodic payments are elected then each payment is part interest and part return of premium. An annuity contract is a valuable tool in retirement planning but it is also very useful for maximizing the return on money, as compared to other taxable investments.
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3. How is interest credited for equity index annuities?
A fixed interest rate is set at the time of purchase for 30% (33% in WA) of the account value. This fixed interest rate is calculated and credited daily. The portion of the account value linked to the S&P 500 Index, 70% (67% in WA), will be credited on the last day of the contract year if there is an increase in the S&P 500.
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4. When the annuitant and owner of an annuity are not the same person, does the annuitant have any ownership rights in the annuity contract?
No, an annuity contract is the sole property of the contract owner, and all ownership rights rest with the owner. He or she is the only one who can change the beneficiary, make a withdrawal or surrender. The annuitant serves only as the measuring life if a lifetime payout program is adopted.
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5. What happens when a TD-MAX III becomes three years old? Will it be automatically surrendered and the owner sent the money?
No, at the end of three years the annuity no longer has any penalties. The annuity could be surrendered, rolled to a new annuity contract or left alone to earn interest, all at the option of the annuity owner. In the absence of any other instructions the automatic option is to leave it alone and have it continue to earn interest at a renewal rate. The owner can make his choice at any time after the three years are up.
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6. How small can the contributions be to an annuity?
It depends on the product and how the contributions are made. If contributions are made by regular electronic funds transfers or part of a periodic group bill, the contributions can be as small as $25. Otherwise, each contribution must be for a minimum of $100.
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7. Are surrender fees waived upon death of the annuitant?
Yes. When the annuitant dies and the contract is still in the surrender fee period, the company will waive all surrender charges when proceeds are paid to the beneficiary on all annuity products except the Heritage Max. With the HERITAGE MAX, surrender charges will be assessed when the death benefit is paid to the beneficiary(ies) if the annuitant died
during the surrender fee period. The beneficiary(ies) can avoid the surrender fee by 1) delaying the payment of the death benefit until the surrender fees have expired or 2) by receiving the death benefit in substantially equal periodic payments over a 5 year period.
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8. When was Western United Life Assurance Company founded?
Western United Life Assurance Company was founded in 1963 as United Life Insurance Company. The company changed its name in 1972 to Western United Life Assurance Company.
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9. What product pays the highest interest rate?
The interest rate for Western United Life Assurance Company's product line are set forth in a table for that specific product, which also includes additional information specific to that product. These tables are available for viewing on this web site.
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10. Can I get my interest each month?
If you would like to withdraw funds from your annuity or life insurance policy we need to have you complete a “Withdrawal Request Form” and mail it to the administrative office. If you would like to make a regular periodic withdrawal of interest or some set amount indicate that on the “Withdrawal Request Form” and Western United Life Assurance Company will set your policy up to make those payments.
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11. What is my annuity value?
Please call 1-800-247-2045 to talk to a customer service representative. Our customer service representative will be happy to give you details of your personal account.
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12. What is my free withdrawal amount?
Please call 1-800-247-2045 to talk to a customer service representative. Our customer service representative will be happy to give you details of your personal account.
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13. What is my interest rate?
Please call 1-800-247-2045 to talk to a customer service representative. Our customer service representative will be happy to give you details of your personal account.
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14. What is my surrender period?
Please call 1-800-247-2045 to talk to a customer service representative. Our customer service representative will be happy to give you details of your personal account.
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15. What is my annuity effective date?
Please call 1-800-247-2045 to talk to a customer service representative. Our customer service representative will be happy to give you details of your personal account.
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16. What are my surrender charges?
Please call 1-800-247-2045 to talk to a customer service representative. Our customer service representative person will be happy to give you details of your personal account.
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17. What is loan available?
Please call 1-800-247-2045 to talk to a customer service representative. Our customer service representative will be happy to give you details of your personal account.
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18. What is loan payment?
Please call 1-800-247-2045 to talk to a customer service representative. Our customer service representative will be happy to give you details of your personal account.
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19. What is loan payoff amount?
Please call 1-800-247-2045 to talk to a customer service representative. Our customer service representative will be happy to give you details of your personal account.
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20. What is loan rate?
Please call 1-800-247-2045 to talk to a customer service representative. Our customer service representative will be happy to give you details of your personal account.
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21. How much can I withdraw without penalty charges?
Please call 1-800-247-2045 to talk to a customer service representative. Our customer service representative will be happy to give you details of your personal account.
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22. How do I change the ownership?
Change of ownership is accomplished by filling out a change of ownership form. An ownership change may result in a taxable event to the current owner. Please consult your tax and financial advisor for additional information. A change of ownership form is available for that purpose on this web site.
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23. What is an annual yield?
All rates quoted by Western United Life Assurance Company are effective annual yields based on daily compounding and not interest rate. If principal and interest are left untouched during the year an effective annual yield and an interest rate generate the same dollar amount of interest. For example, if $10,000 was invested at an effective annual yield of 6% compounded daily, or at 6% simple interest, at the end of the year $600 in interest would have been added to the principal invested. Since the effective annual yield method compounds daily it requires that each day interest has to be earned on all interest that has been previously posted to the annuity. Therefore if interest is withdrawn during the year the effective annual yield method will result in less the $600 in interest being paid.
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24. What is a surrender charge?
A surrender charge is a fee assessed by Western United Life Assurance Company when policy owners withdraw funds from an annuity in the early years after issue.
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25. What is a minimum distribution and how much do I need to withdraw?
People who own tax-qualified annuities are required to begin to take distributions from their annuity when they turn 70*. As part of this requirement a minimum amount must be taken or a tax penalty could be imposed. Call a Western United Life Assurance Company customer service representative or your tax or financial advisor to help you to determine the amount that needs to be withdrawn.
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